Welcome
to Donnybrook Natural Health Clinic
Congratulations on taking this important step toward improving your health. I am dedicated to providing you personalised health care with an emphasis on empowering you to make the changes you striving for. I’ve had the privilege to learn from multiple experienced Naturopaths throughout the South West here in beautiful WA and from a leading Naturopath in Queensland. I am very passionate about what I do and can’t wait to help you change your health and ultimately enhance your life experience.
I practice a Functional medicine approach, which means that I’m interested in investigating and solving the underlying (often hidden) cause of your health condition or symptoms. By finding the cause, and putting together a plan of action to resolve the condition, we can create a healthier body and healthier life for you. This is very individualized health care – it is specifically about YOU, your health, and how you can feel better and enjoy life.
At your First Consult, you will be given a Guide to Wellness, where you will learn to master the 4 fundamental pillars of Health, which can have detrimental effects to health if not met….and belief me, not many people are anywhere near meeting the simple basic human needs. You will be given lots of practical, easy to follow Handouts to implement my suggested Lifestyle changes. You will love them.
Restoring your health and wellness is an exciting process. I am here to support and guide you. You’ll develop a new understanding of your health and wellbeing, along with new-found energy and awareness. In the early stages, we’ll see each other more often, then, over time, as you achieve your goals, maintaining your health and wellness will simply become the way you live your life.
Appointment Booking
You can easily book an appointment to suit the times you like on my website. Clinic hours: Monday to Thursday 9am – 7pm in Donnybrook. Friday 12-5pm in Bunbury.
Out of hours Appointment available, contact the clinic via email.
Before your first Consultation
When you book online, a confirmation email will be sent out, where I have a link attached to my online questionnaire. Make sure you have completed the Intake Form and email to Irene at least a week prior. This will take approximately 30-60 minutes of your time in total. By completing the questionnaire before your appointment, we will save time (and save you money) during the consultation and allow us to focus on the most important factors.
Plus send through all blood tests & if you have had x-rays/ultrasounds send the report of findings from the past 6-12 months, any tests older than that are not useful.
Be mindful of the food you are eating and your corresponding energy/mood levels during the 7-10 days before the Consultation to help us discuss dietary/lifestyle recommendations.
Your First Consultation:
It’s all about YOU: Please know that the process of us working together is all about YOU – so please be honest with me, don’t feel at any point that I am judging you. There is no expectation from me that you should answer questions in a certain way e.g. foods eaten, exercise undertaken etc. The more honest with me you are about your current habits, health issues etc. – the more knowledge I have to be able to help you. I am happy to work with you within your own boundaries of what you can realistically incorporate into your lifestyle. The best way to look at how we are going to work together is as a partnership, I am YOUR health coach, supporting and guiding you in reaching your health goals. How exciting – I can’t wait! Your health is a gift you give yourself, take the time to invest in it and you will relish the rewards – a vibrant healthy life is a blessing!
What to bring to Your First Appointment
- Copies of recent test results for me to keep on file: blood tests, other pathology tests, scans (I need the report of findings not the films or DVDs)
- Prescribed medications (you are currently taking)
- Herbal/nutritional supplements (you are currently taking)
- Notebook & pen so you can take notes during the session & your phone/diary to book the next couple of appointments
- MasterCard/Visa for payment, if you have not already paid online. (phone appointments must be paid in full at time of booking).
On the Day of Your Consultation (for in-person consultations):
• Parking: directly outside the clinic (address is provided in the Booking confirmation email)
• Arrival: I recommend you arrive a few minutes early, so you can sit and relax in the car and adjust your mind to the process we are about to commence. Take this time to reacquaint yourself with the 3 key reasons you listed on the introductory form as to why you are coming to see me. Think about what is the most important thing you would like to address, what is bothering you the most/impacting your life the most?
On the day your Consultation (for phone/ skype consultation):
Phone: Irene will call you, so please ensure you have provided the correct phone number to suit you for the appointment & have a notepad & pen ready to take any notes/recommendations. A lot will be discussed in the appointment which you may wish to keep a note of.
The Process
During our time together, I will be asking you lots of questions. If you have never seen a naturopath before, it may seem a little strange at first as it’s a lot more questions than what you may be asked by a doctor for example. As a naturopath, I review all aspects of your life, work/home/food/ stress/relaxation etc. to get a full picture of factors that may be influencing your health and also to know what we are working with in developing a suitable program for you. Depending on your health requirements, I may prescribe suitable naturopathic medicines (not included in cost of consultation) and referral for further testing. Then we will book your second consultation for 2-4 weeks later.
Testing
For Australian clients, a comprehensive range of functional health testing is available from my practice & we will determine during our time together which may be suitable for you:
- Adrenal Health Testing
- Thyroid Health Testing
- Female Hormone Testing
- Gut Microbiome
- Pathology through your GP
- Hair Biocompatibility Testing for 500 Foods & Household Products
- Hair Testing for Heavy Metals & Nutrient Deficiencies
- Genetic Testing
These are just some examples of tests available, there are many we can choose depending on whether specific areas of your health requires investigating further
After First Appointment:
When you leave, you will have a lot of information to digest from our first meeting and it’s ideal to take 15-30 minutes to write down what you believe is the most important to you, before you return to your busy life. Start thinking about how you can incorporate the changes we discussed and agreed – what does that look like for you, how does it fit in your schedule, how to discuss it with your partner/family so they can support you (this is particularly important in regards to dietary/lifestyle changes). You may feel a bit overwhelmed in the following week, trying to incorporate change and taking your medicines. Don’t worry, change is good but is sometimes hard at first. Just take one small step at a time. If you get stuck/can’t take the medicines/can’t make the changes – email me to set up a time to speak – I want you to succeed and will be right beside you to assist you. We can book a 15-minute phone consultation to go over anything you may have questions about or need clarifying (first one is free, $35/15mins thereafter)
We can always modify the program to suit where you are at, it is completely your choice and you define how we work together.
Compliance with Your Program:
We will be working together as a team to manifest change in your health and wellbeing. Being consistently committed to taking your naturopathic medicines and implementing the dietary/lifestyle changes can bring about major change, but it requires you to do it.
The only barrier between you and the health status you want is you, it’s that simple.
There is a direct relationship between your motivation to make change and obtaining real results. Unfortunately, I cannot make the changes without you doing the work, so give yourself some love, be motivated & committed to the program – you will experience the changes you seek.
For remote clients within Australia:
I use an online dispensary company called Vital.ly which offer a vast array of credible ‘Practitioner Only’ brands, great customer service and fast delivery, so making life easy for you. Once we decide on your program at each consultation, I will upload your prescription to their website and you will be able to order.
For international clients:
depending on your location in the world, we may be able to find a suitable solution. My online dispensary company delivers to most countries.
Naturopathic Consultation
THE DISCOVERY CALL (15 mins) – Complimentary
Let’s chat to see if I can help you with your health concerns. I am happy to answer your questions about how I work and how I can help you. You can book the discovery call on my website.
THE INITIAL CONSULTATION: FACT FINDING (75 mins) – $125
- Access to a comprehensive health appraisal questionnaire (13+ pages)
- Irene will spend time reviewing the questionnaire prior to your appointment, (note that at least 1 hour of Irene’s time to review the questionnaire is included in the first consult price)
- This means we can get to work more quickly in helping you to feel better
Follow Up Consultations
60 minutes: $125
30 minutes: $65
Children
(0-13 years old)
Initial Consulation (60mins) $85
Follow up Consultations (30mins) $55
Acute Consultation
(15mins) $35
Feeling sick, a cold coming on or something feeling not quite right in your body? Maybe you have a few questions about your diet? Would like to speak to a qualified practitioner in a confidential, safe place? Are you time poor and simply want to make a start with a quick visit to a holistic health practitioner. No testing included, herbs and supplements additional fees apply.
Subscription
If you know you need extra service and support with regular phone contact, email support and a monthly naturopath appointment with Irene book our monthly subscription option. Conditions apply.
Monthly subscription $69
Yearly $780 save 60
Appointment Packages:
Pre-purchase & save on your choice of appointment packs
Package 1 – 1 x initial consult, 1 x treatment plan consult and 1 x follow up consult – $230 (save $25)
Package 2 – 1 x initial consult, 1 x treatment plan consult and 3 x follow up consults – $350 (save $35)
Typically, a minimum of 3 appointments initially are what most people need to get to the bottom of a health issue and to really start to feel the change. However more complex issues can take longer. Please bear this in mind when you plan to book so you are ready to enter into a program of helping your health for the long term.
Payment:
Credit cards (MasterCard & Visa) are accepted at time of consultation for payment of all charges (consult & medicines prescribed). You also have the option to pay when you book your appointment online. Phone/Skype consultations must be paid in full at the time of booking.
Refunds:
Herbal tonic formulations are dispensed specifically to your requirements and cannot be used for anyone else. So no refund is permitted. All other medicines are not refundable unless unopened, returned with 7 days of purchase from Donnybrook Natural Health Clinic and in immaculate condition able to be sold to another client.
Refill Prescriptions:
If you require a refill of current prescription or any other products, I can organise for you to access a patient ordering system & supplements can be mailed to you. This is incredibly convenient & makes it super easy for you to continue with your wellbeing program. Alternatively, if you live close by, we can organise a suitable time for you to pick up from outside the clinic – please note that full payment is required in advance of dispensing. Include your credit card information in the emailed order or complete the credit card authorisation form on my website. Information required in email: Credit Card number, name on card, expiry date & CCV. You can also give me permission to keep your details on file and to charge whenever you require a refill.
Payments, Rebates and Client Information
Australian Private Health Fund Rebates:
Some Private Health Funds will offer a rebate on Nutritional consultations depending on the level or type of cover you have. Medicare refunds do not apply.
Cancellation Charge:
Within 48 hours notice $50
If there are extenuating circumstances relating to your need to cancel, I may waive the cancellation fee at my discretion.
Naturopathic Medicines:
My Professional Dispensary stocks an extensive range of superior quality ‘Practitioner Only’ products. I only stock certain brands and products of Herbal Medicines & Nutritional Medicines. If you require certain products that I do not stock, I may be able to access them for you on special order. Please note that I do not stock/recommend any multi-level marketing brands of supplements.